Expertise
EXPERTISE
LCI-MTC Group specializes in tailor-made trips to please the most demanding customers.
Our team of industry experts go above and beyond to ensure that our clients are delighted and their experience remains stress-free by collaborating directly with the hotel to make sure nothing is left unchecked.
Our catalogue offers the most prestigious destinations or experiences, and we are up to any challenge to build the most amazing packages.
Anything can be requested; the sky is the limit…
Support team 30 years of know-how tailor-made
EXPERTISE
LCI-MTC offers 24/7 multilingual customer service from anywhere around the world all year long.
Our customer service team will ensure a constant dialogue between our partners, sales, and finance team.
Just send us an email or call us, and our team of experts will assist you should you need assistance or simply need our concierge service. You will be connected instantly to a live agent, with no bot replies or voicemail; being able to help our partners when they need it is key to smooth collaboration.
Parity rates
EXPERTISE
Our goal is to always give the best available rates to our valued Travel Agencies and Tour Operators while ensuring the utmost satisfaction for their clients.
We also support our hotel partners by not allowing any OTA to be selling our unique inventory, guaranteeing that the rate parity is continually respected.
EXPERTISE
Marketing our destinations
Boosting the visibility of the collaborating properties is also a major focus for us. We are using all the tools offered to us to ensure each property is heavily promoted via email campaigns, social media, web banners and our sales teams.
Our project is supported by hotel partners and sponsored by leading hotels and chains in order to promote their destination.
Our participants are primarily Founders and Directors of Luxury agencies, Sales Executives from Tour Operators, and Sales Managers who work with VIP clients and places that are limited on a first-come, first-served basis as the events get fully booked very quickly.
We think it is essential for a successful collaboration to offer a chance for hotels and resorts to introduce themselves and give their speeches to a broad audience directly.
This is why we also organize webinars between agencies and hotels to provide a platform for everybody to meet and contribute to a fruitful collaboration.
For many years, LCI-MTC has been present in public events, participating in all of the major tradeshows worldwide: IPW, ATM, ILTM, WTM, ITB, etc. And in 2022, it was decided to increase the frequency of those participations to smaller local and regional events, reflecting the global aspect of our business model.
